Privacy & Security

Ace76 Privacy Policy — Your Data Safe With Us

Ace76 takes the protection of your personal information seriously. Learn on this page how we collect, use, and store your data.

Last Updated: June 2026
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1 Scope & Applicability

Ace76 is a trusted online gaming and betting platform in Bangladesh. From the moment you register with ace76, protecting your privacy is one of our top priorities. This privacy policy explains how ace76 collects your personal information, how it is used, who it may be shared with, and how it is kept secure.

This privacy policy applies to you whenever you use the ace76 website, mobile app, or any digital service. Continued use of ace76 services indicates that you have read and agreed to this policy. If you disagree with any part of it, please stop using ace76 and contact our support team.

This Privacy Policy complements ace76's Terms and Conditions. Together, both documents form the complete usage policy for ace76.

2 Types of information ace76 collects

Ace76 only collects information that is necessary — storing data without purpose goes against ace76's policy. Below is a detailed breakdown of the types of information ace76 may collect.

Types of Information Example Required?
Personal Information Full name, date of birth, gender Yes
Contact Information Mobile number, email address Yes
Identity Verification Documents Copy of NID, passport, or driving license For KYC
Financial Information Payment methods, transaction history Yes
Device & Technical Information IP address, browser type, operating system Automatic
Gaming Behavior Bet history, game preferences, session duration Automatic

Ace76 never stores your bank account password, card PIN, or full card number. All payment information is processed directly through the payment gateway.

3 How We Collect Information

Ace76 collects information in a number of ways. All methods are transparent and lawful.

  • Directly Provided Data: Information you provide when registering on ace76, updating your profile, or contacting customer support.
  • Automatically Collected: Automatically collected via cookies, log files, and tracking technologies while you use the ace76 platform.
  • KYC verification: From documents submitted for identity verification in accordance with ace76's requirements.
  • Third Parties: Verified information received from payment processors and anti-fraud service providers.
  • Public Sources: From public records where required to fulfill legal obligations.

ace76 will never ask for your password or payment PIN by email or phone. If anyone does, it is a scam — report it to ace76 Support immediately.

4 Purpose of Data Use

Ace76 uses your information only for specific, legitimate purposes — it is never used unnecessarily or sold to third parties.

  • Account management: To create, verify, and maintain your ace76 account.
  • Service Delivery: To keep all ace76 services running, including Betting, Game Lobby, Sports, and Bingo.
  • Financial Transactions: For confirming deposits, withdrawals, and payments.
  • Customer Support: To resolve your complaints, questions, or issues.
  • Security & Fraud Prevention: To detect suspicious activity and ensure the security of the ace76 platform.
  • Legal obligations: To comply with applicable laws and directives from regulatory authorities.
  • Improvement & Personalization: To improve ace76 services and personalize your experience.
  • Promotional Communications: To send you ace76 offers and updates, with your consent.

5 Data Sharing Policy

Ace76 does not sell your personal information. In certain circumstances, limited data may be shared with trusted partners.

  • Payment Processors: With authorized payment gateways for processing deposits and withdrawals.
  • KYC verifier: With licensed verification agencies for identity verification.
  • Technology Service Providers: Cloud and technology partners required to operate the ace76 platform.
  • Legal authorities: In cases involving court orders, investigations, or legal obligations.
  • Anti-Fraud Organizations: In industry-standard databases to prevent scams and money laundering.

All third-party partners of ace76 are contractually bound to uphold the same standards of privacy and security.

6 Cookies & Tracking Technologies

Ace76 uses cookies and similar tracking technologies to improve platform functionality and enhance the user experience. Cookies are small text files stored on your device.

  • Essential cookies: Essential for the ace76 platform to function properly — login sessions, security tokens, and similar.
  • Functional Cookies: To remember your preferences, such as language settings and layout.
  • Analytics Cookies: To understand how ace76 services are being used — this data is anonymized.
  • Marketing Cookies: To show you relevant offers based on your consent.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of some ace76 services.

7 Technical Data Protection Measures

Ace76 protects your data using industry-leading technology and practices. Our security framework operates on multiple layers.

  • SSL/TLS encryption: All data exchanged between ace76 and your device is protected by 256-bit SSL encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): Enable 2FA on your ace76 account for an extra layer of security.
  • Firewall & DDoS Protection: ace76 servers are protected by advanced firewalls and intrusion prevention systems.
  • Regular Security Audits: Regular third-party security audits are conducted on the ace76 platform.
  • Restricted Access: Only authorized ace76 staff can access your information, and only when necessary.

ace76's security team monitors the platform 24/7. Any suspicious activity is automatically detected and blocked.

8 Third-Party Services & External Links

The ace76 platform integrates certain third-party services that help enhance the quality of ace76's offerings. These services may have their own privacy policies.

  • Payment Gateway: Approved payment service providers including bKash, Nagad, and Rocket follow their own security standards.
  • Game Software Providers: Games on ace76 are developed by licensed game developers who follow their own data policies.
  • Analytics Platform: Tools used to review ace76 platform performance and user experience.

Ace76 is not responsible for the privacy practices of third parties. We recommend reading the privacy policies of any partner services before using them.

9 Your rights regarding your information

Ace76 believes you should have full control over your data. ace76 guarantees the following rights.

  • Right to Access: To find out what information ace76 holds about you, contact ace76 Support.
  • Right to Rectification: If any of your information is inaccurate, you can ask ace76 to correct it.
  • Right to Deletion: In certain circumstances, you may request that your data be deleted — though this may not be fully possible where legal or regulatory obligations apply.
  • Right to Restrict Processing: You may request that the processing of your data be restricted in certain cases.
  • Data Portability: You may request your information in a machine-readable format.
  • Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.

Contact ace76 Support to exercise your rights: [email protected]

10 Data Retention Period

Ace76 does not retain your information longer than necessary. However, certain data must be kept for a specified period to meet legal and regulatory obligations.

Types of Information Retention Period
Account information 5 years after account closure
Financial Transaction Records Legally required for 7 years
KYC documents 5 years as required by regulatory guidelines
Customer Support Contact 3 Years
Cookies & Browsing Data 30 days to 2 years (depending on cookie type)

11 Protection of minors

Ace76 services are strictly for users aged 18 and above. ace76 does not knowingly collect personal information from anyone under 18.

Ace76 verifies age at registration and confirms identity through the KYC process. If we discover that a minor's information has been collected on ace76, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using ace76, please notify ace76 support immediately.

12 Changes to the Privacy Policy

Ace76 reserves the right to update this privacy policy as needed. If significant changes are made, ace76 will notify you via your registered email or a platform notification.

Continued use of ace76 after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly. The date of the latest update to this policy will be noted at the top of the page.

For any questions about the Privacy Policy, reach out to the ace76 support team. ace76 is always here to help.

Ace76 Why Trust Us

The core pillars of privacy and security at ace76

End-to-End Encryption

Every transaction and piece of personal data on ace76 is protected by 256-bit SSL encryption. No third party can access your data.

KYC verification

Ace76's rigorous KYC process ensures that only verified adults can use the platform. This is in place for everyone's safety.

No Sale of Data

Ace76 never sells your personal information to third parties. Your data is used solely to improve ace76 services.

Transparent Data Retention

Ace76 clearly states how long each type of data is retained. Once the required period ends, data is securely deleted.

Your Data, Your Control

Ace76 gives you the ability to view, correct, and delete your information. Your data belongs to you.

Regular Security Audits

Ace76 regularly conducts security audits by independent experts to keep your information safe at all times.

At ace76 Play Safe, Trust Us

Ace76's privacy policy ensures complete protection of your information. Join ace76 today and enjoy a world-class gaming experience — fully secure.

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